Terms and Conditions
Product Information.
1. We have made every effort to display as accurately as possible the colors of products that appear on this website. However, as the actual colors you see will depend on your monitor & photographic conditions, we cannot guarantee that the displayed color will accurately reflect the color of the product on delivery.
2. All sizes and measurements are approximate; however we do make every effort to make sure they are as accurate as possible.
3. Products supplied may at times vary from those advertised
4. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published including prices and promotions.
5. Prices are subject to change without notice. (excluding gift-wrap, postage/delivery and packaging costs.)
6. We reserve the right to refuse / cancel any order subject to a full refund where applicable.
7. Goods are subject to availability. At the time an order is placed, availability & estimated delivery date are stated. As there is sometimes a delay between the time the order is placed and the time the order is processed, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we process the order we shall notify you as soon as possible & inform you of the estimated delivery date. If this date is not acceptable, the order may be cancelled. We will, however, try to re-stock & deliver to you as soon as is possible
8. If you are in anyway dissatisfied with your order, please e-mail us at denise@batucollection.com and we will endeavor to rectify the matter as soon as possible.
Gift Wrapping, Packaging, Cards and Messages.
1. Wrapping / Packaging is subject to availability. We will do our best to ensure that all patterns and styles offered are available to choose from. In the event your chosen wrapping / packaging is not available we will aim to let you know as soon as possible. If for any reason we are unable to make contact with you, we reserve the right to use alternative wrapping / packaging
2. Every effort will be made to ensure that requested hand-written messages in cards & printed messages on gift tags will be relayed as accurately as possible.
3. We do not accept any responsibility for the accuracy of the message or any errors or omissions.
4. Any messages posted by you on our feedback page, or sent by us on your behalf to a third party will not contain anything which may be construed as threatening, harassing, abusive, vulgar, defamatory, obscene, racist or which may cause embarrassment or distress to any person or are otherwise unlawful or objectionable.
5. You are entirely responsible for any material or text which you supply us with for the use of gift messages and Batucollection accepts no liability for such content.
6. You will not impersonate any person, including any of our employees or customers.
7. We do not always pre-screen messages but may monitor them, without notice, at any time.
8. We reserve the right to refuse to send, provide or display any messages which do not fully comply with the above.
Reminder Service
At present, Batucollection offers a free reminder service for Birthdays and Anniversary etc at your request. We reserve the right to discontinue this service at any time and cannot be held responsible for any reminders not received, or any other errors or omissions, for any reason whatsoever.
Price
We would like to point out that sometimes mistakes might occur on prices that appear in the online store. We do of course make every effort possible to ensure that this does not happen. We reserve the right to correct any pricing errors. We will ensure that any mistakes that are highlighted to us are amended as quickly as possible. We reserve the right to alter prices at any time.
